Effective Date: April 24, 2026

Last Updated: April 24, 2026

At VISAPPO, we are committed to protecting your personal information and your right to privacy. This policy outlines how we handle the data you provide when using our visa appointment monitoring and booking assistance services.

1. Important Relationship Disclosure

VISAPPO is a private technology platform and consultancy. We are not a government agency, embassy, or diplomatic mission. We are not affiliated with VFS Global, BLS International, or any government department. Our service is limited to monitoring and assisting with the booking of publicly available appointment slots.

2. Information We Collect

To provide our services effectively, we collect the following categories of data:

• Personal Identifiers: Full name, date of birth, nationality, and gender.

• Contact Information: Email address, mobile phone number (for SMS alerts), and WhatsApp contact details.

• Travel & Visa Data: Passport number, passport expiry date, preferred destination country, visa type (Tourist, Business, Student), and preferred travel dates.

• Payment Information: We use third-party payment processors. We do not store your full credit card or bank details on our servers.

• Technical Data: IP address, browser type, and device information collected via cookies for security and site optimization.

3. How We Use Your Data

We process your information based on Contractual Necessity and Legitimate Interest:

• Real-Time Monitoring: To check for available visa slots that match your specific criteria.

• Immediate Notification: To alert you via email, SMS, or WhatsApp the moment a slot is detected.

• Booking Assistance: To facilitate the entry of your details into appointment systems upon your request.

• Security: To prevent fraudulent bookings and ensure the integrity of our platform.

4. Data Retention & Erasure

We follow a Minimal Retention Policy:

• Active Monitoring: Your travel and passport data is kept while your monitoring request is active.

• Post-Service: Once an appointment is secured or your subscription expires, your sensitive data (such as passport numbers) is automatically purged from our active database within 30 days, unless a longer period is required for tax or legal compliance.

5. Third-Party Sharing

We do not sell, rent, or trade your data. Data is shared only with:

• Payment Gateways: To process service fees securely.

• Official Booking Portals: Only the data required to secure a slot on your behalf is transmitted to official embassy or VFS portals.

• Communication Providers: Services like SendGrid or Twilio to deliver your slot alerts.

6. Security Measures

We implement enterprise-grade security to protect your sensitive passport information:

• 256-bit SSL Encryption for all data in transit.

• Encrypted Databases to protect stored information.

• Strict Access Controls ensuring only authorized personnel can view customer files.

7. Your Legal Rights

Depending on your jurisdiction (e.g., GDPR), you have the right to:

• Access: Request a copy of the data we hold about you.

• Rectification: Correct any inaccurate or incomplete information.

• Erasure: Request that we delete your data immediately (“Right to be Forgotten”).

• Withdraw Consent: Stop receiving alerts or monitoring at any time.

8. Cookies and Tracking

We use “strictly necessary” cookies for site functionality and “analytical” cookies to understand how users navigate our site. You can manage cookie preferences through your browser settings.

9. International Data Transfers

Our servers may be located outside of your home country. By using our services, you consent to the transfer of information to these facilities for processing in accordance with this policy.

10. Contact Us

For any privacy-related inquiries or to exercise your data rights, please contact our Data Protection Officer:

VISAPPO Data Privacy Team Email: privacy@visappo.com

Website: www.visappo.online